If you see your customer’s role solely as the purchaser of your stuff, you are operating from a paradigm that is shifting beneath you. The days of designing one’s product in a void, and cramming it down the throats of the unsuspecting public are over.
It’s always paid to understand your customer better than your competition. […]
Entries Tagged as 'Customer Experience'
Your Customer is now Your Business Partner
November 22nd, 2005 · No Comments
Tags: Customer Experience · Management · Entrepreneurship · Leadership · Marketing Strategy · Sales and Selling


